Data Protection & Privacy
At ccjl, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains what personal data ccjl collects from Filipino players, why we collect it, how we use and protect it, and what rights you have under Philippine law.
ccjl only collects personal data that is strictly necessary to provide our services, verify your identity, and comply with Philippine regulatory requirements. We do not collect data for its own sake.
All data transmitted between your device and ccjl's servers is protected by 256-bit SSL encryption — the same standard used by major Philippine banks. Your personal and financial information is never sent in plain text.
ccjl's data handling practices are aligned with the Republic Act No. 10173 (Data Privacy Act of 2012) and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
ccjl does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate and improve the ccjl platform and to comply with legal obligations.
Filipino players have the right to access, correct, and request deletion of their personal data held by ccjl. You can exercise these rights at any time by contacting our Data Protection Officer.
Receiving ccjl promotional communications is always optional. You can opt out of marketing emails and SMS at any time through your account settings or by contacting support — no questions asked.
This Privacy Policy ("Policy") describes how ccjl Casino ("ccjl," "we," "us," or "our"), the operator of the online gaming platform at ccjl.club ("Platform"), collects, uses, stores, shares, and protects the personal data of individuals ("Players," "Users," or "you") who access or use the ccjl Platform.
ccjl is committed to protecting the privacy and personal data of all Filipino players in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC") of the Philippines.
By registering for a ccjl account or using any part of the Platform, you acknowledge that you have read, understood, and agree to the collection and use of your personal data as described in this Policy. This Policy should be read together with our Terms and Conditions.
Plain Language Summary: ccjl collects your data to run your account, verify your identity, process payments, and keep the platform safe. We do not sell your data. You have rights over your data under Philippine law, and you can contact us any time to exercise them.
For the purposes of the Data Privacy Act of 2012 and this Policy, ccjl Casino is the personal information controller ("PIC") responsible for the personal data collected through the ccjl Platform. As PIC, ccjl determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine privacy law.
ccjl has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 16 of this Policy.
ccjl collects the following categories of personal data from players:
ccjl does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes.
ccjl collects personal data through the following means:
ccjl uses the personal data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Creating and managing your ccjl account | Registration data, identity data |
| Verifying your identity and age (21+) in compliance with KYC requirements | KYC data, registration data |
| Processing deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers | Financial data, identity data |
| Providing and improving ccjl gaming services | Gaming activity data, technical data |
| Detecting and preventing fraud, money laundering, and prohibited conduct | All categories as necessary |
| Complying with PAGCOR regulations, AMLA obligations, and NPC requirements | Identity data, financial data, gaming data |
| Providing customer support and resolving disputes | Communications data, account data |
| Sending promotional communications (with your consent) | Registration data, gaming activity data |
| Administering responsible gaming tools and self-exclusion | Registration data, gaming activity data |
| Analyzing Platform usage to improve user experience | Technical data, gaming activity data |
Under the Data Privacy Act of 2012, ccjl processes your personal data on the following legal bases:
Where ccjl relies on legitimate interests as the legal basis for processing, we conduct a balancing test to ensure that our interests do not override your fundamental privacy rights. You may request information about any such balancing test by contacting our DPO.
ccjl shares personal data with carefully selected third-party service providers who assist in operating the Platform. These providers act as personal information processors ("PIPs") under the DPA and are contractually bound to process your data only on ccjl's instructions and in accordance with applicable Philippine privacy law. Categories of service providers include:
ccjl may disclose your personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies where required by law or where ccjl has a good-faith belief that such disclosure is necessary to comply with a legal obligation, protect the rights or safety of ccjl or other players, or investigate suspected fraud or illegal activity. Such disclosures include reporting obligations under the Anti-Money Laundering Act (AMLA) and its implementing rules.
In the event of a merger, acquisition, or sale of all or substantially all of ccjl's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
ccjl does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any sharing of data is limited to what is described in this Section and is subject to appropriate contractual safeguards.
Beware of Phishing: ccjl will never ask for your password, full card number, or one-time PIN (OTP) via email, SMS, or social media. If you receive such a request claiming to be from ccjl, do not respond and report it to our support team immediately.
Some of ccjl's service providers may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, ccjl ensures that appropriate safeguards are in place, including:
You may request information about the specific safeguards applied to any international transfer of your personal data by contacting our DPO at the details provided in Section 16.
ccjl retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation / AMLA |
| KYC / identity verification documents | Duration of account + 5 years after closure | AMLA / PAGCOR requirements |
| Financial transaction records | 5 years from transaction date | AMLA / tax law |
| Gaming activity records | 3 years from session date | Legitimate interests / regulatory |
| Customer support communications | 3 years from last interaction | Legitimate interests / dispute resolution |
| Marketing consent records | Until consent withdrawn + 1 year | Legal obligation (proof of consent) |
| Technical / device logs | 12 months from collection | Legitimate interests / security |
Upon expiry of the applicable retention period, ccjl will securely delete or anonymize your personal data in accordance with NPC-approved disposal methods. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
Cookies are small text files placed on your device when you visit the ccjl Platform. They help ccjl recognize your device, remember your preferences, maintain your session, and analyze how the Platform is used. ccjl also uses similar technologies such as web beacons, pixel tags, and local storage objects.
You can control non-essential cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of the ccjl Platform, including your ability to stay logged in or access certain features.
ccjl does not use third-party advertising cookies or share cookie data with advertising networks. Our cookies are used solely to operate and improve the ccjl Platform for Filipino players.
Under the Data Privacy Act of 2012, Filipino players have the following rights with respect to their personal data held by ccjl:
Request a copy of the personal data ccjl holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held by ccjl without undue delay.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data based on legitimate interests, including profiling for direct marketing purposes.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ccjl has violated your data privacy rights.
To exercise any of these rights, please contact ccjl's Data Protection Officer using the details in Section 16. ccjl will respond to all verified privacy rights requests within fifteen (15) business days of receipt. We may need to verify your identity before processing your request to protect against unauthorized access to your data.
The ccjl Platform is strictly intended for individuals aged 21 years and older. ccjl does not knowingly collect personal data from individuals under the age of 21. If ccjl becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the ccjl Platform or provided personal data to ccjl, please contact our support team or DPO immediately so that we can investigate and take appropriate action.
Age Verification: ccjl uses identity verification technology to confirm that all players are at least 21 years of age. Providing false information about your age during registration is a breach of our Terms and Conditions and may constitute fraud under Philippine law.
ccjl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While ccjl takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your ccjl account and to enable any additional security features available in your account settings.
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, ccjl will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular No. 16-03 and applicable DPA requirements.
Where a breach is likely to result in a high risk to affected players — for example, where sensitive personal data or financial data is involved — ccjl will also notify affected players directly without undue delay. Such notification will include:
If you suspect that your ccjl account has been compromised, change your password immediately and contact our support team via live chat. ccjl will investigate all reported security incidents promptly.
ccjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. Material changes to this Policy will be communicated to registered players via email or in-platform notification at least seven (7) days before the changes take effect.
The most current version of this Policy will always be available at ccjl.club/privacy-policy. The effective date at the top of this page will be updated to reflect the date of the most recent revision. Your continued use of the ccjl Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how ccjl protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or ccjl's data processing practices, please contact our Data Protection Officer:
Our DPO is available to respond to all privacy-related inquiries. ccjl aims to acknowledge all privacy requests within two (2) business days and to provide a substantive response within fifteen (15) business days of receipt.
If you are not satisfied with ccjl's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.
ccjl is strictly for players aged 21 years and older. Responsible gaming tools including deposit limits, loss limits, and self-exclusion are available to all players at no cost. Visit our Responsible Gaming page for more information and support resources.
Gambling is addictive. Know when to stop.
Now that you know how ccjl protects your personal data, you can play with confidence. Secure payments, encrypted data, and full compliance with Philippine privacy law — that is the ccjl standard for every Filipino player.
Must be 21 years or older. Please gamble responsibly. Gambling is addictive — know when to stop.